Plan includes initial server setup and monitoring services, server re-setup and software updates. The support team members are available 24x7. The services not included into Basic Administration can be bought on Per Ticket basis. Basic Administration service should be prepaid on a monthly basis.
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Advanced Administration is intended for clients with basic server administration skills looking for assistance in advanced server operation. It should be purchased on a monthly basis. The plan includes RAM consumption monitoring, hdd and avaialble disk monitoring, load average monitoring services etc. Advanced Administration service should be prepaid on a monthly basis.
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Full Administration is the most complete package of services including nearly any basic or advanced type of server administration from Natcoweb such as server and security setup, monitoring services, server and software optimization, script writing and programming, server vulnerability detection, hacked server analysis and recovery. The package can be bought on a monthly basis.
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Per Ticket is the plan that you can start with testing our server administration services or getting services not included into the Basic package. Per ticket support service is billed according to the amount of time consumed for the fulfillment of the task. The support services are provided via help desk, AIM, and email.
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OS setup: Linux Debian, Linux CentOS, FreeBSD |
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Essential server setup package (Apache, PHP, MySQL, FTP-server, SMTP and POP3 servers) |
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Any additional software setup requested by the client (both open source and licensed, if the license is provided by the client) |
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Removal of unused software and services |
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Software update |
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Nginx setup |
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CPanel install |
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Dedikit install |
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Monitoring (traffic monitoring (Mbs, PPS), RAM consumption monitoring, hdd and available disk space check, load average monitoring |
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System recovery |
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Log files interpretation |
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Installation & Configuration of Firewall |
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Installation & Configuration of Brute Force Detection |
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Detection of server vulnerabilities & their troubleshooting |
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Hacked server analysis and recovery |
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Server migration |
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Server and software optimization |
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Backup server setup |
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One-time setup and optimization tasks |
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Script writing and programming |
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