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Natcoweb's services are hosted in a high-performance datacenter located in 5851 Westside Ave, North Bergen, NJ and based on world-class industry standards. The facility is located near major multiple fiber routes and connected with diverse redundant fiber to the suites in 111 8th Avenue and 60 Hudson Street in New York.
Physical and Procedural Security
Security is enforced through the use of strict entrance control procedures. The datacenter's key security features include:
- Card access control at all secure ares/doors;
- Surveillance cameras at strategic locations, full interior and exterior coverage;
- 24X7 security personnel;
- 24X7 corporate security surveillance.
Power Supply
Natcoweb maintains a completely redundant power management system within the datacenter through the use of multiple Uninterruptible Power Supplies (UPS) and diesel generator systems.
The datacenter's key power supply features include:
- Dedicated fuel system designed and deployed to sustain continuous operation at full design load for 24 hours;
- UPS battery backup systems are primary with 30% additional for redundant circuits, designed and deployed to carry full design load for 15 minutes;
- Dual power supply provided to each hardware rack;
- A single point grounding system.
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Fire Suppression
The datacenter is equipped with redundant fire suppression systems consisting of smoke and heat sensors that trigger automatic fire department notification as well as fire suppression equipment.
The datacenter's key fire suppression features include:
- A multi-zone smoke and fire detection system;
- A dual action dry pipe sprinkler system that fills up but will not release water until the tip of the sprinkler is burned;
- Floors and ceiling made of concrete to enable the isolation of fires;
- Numerous fire extinguishers situated throughout the facility.
Climate Control
The datacenter's climate control system has multiple air conditioning units to ensure proper heat dissipation. In the unlikely event that one system should fail, the other units are able to assume the full load of cooling the equipment.
The datacenter's key climate control features include:
- Redundant computer room type air conditioning is provided by four Liebert air conditioners;
- Units are on essential power to ensure proper environmental conditions are maintained in the event of a utility power failure;
- 24x7 monitoring of room temperature, diesel systems, and rectifiers by Systems Operations Centre (SOC) personnel;
- 24x7 on-call Property Services group to address abnormal environmental conditions; and 24x7 on-call personnel to address abnormal diesel system and power conditions.
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