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Server Administration Services


Level 1
free
Basic
Server Analysis
  • We'll provide baseline information on the state of the OS
  • Obsolete components and potential vulnerabilities tracking
  • A detailed plan of updates and further support strategy.
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one-time
fee of $20.00
Advanced
Server Analysis
  • Basic server analysis
  • Collecting stats on key indicators in system resources utilization
  • "Bottleneck" discovery
  • The strategy of system optimization (on both hardware and software levels).
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Basic or Advanced server analysis is
the initial stage for any of the following:
Level 2
$40.00/hr
Troubleshooting
Server Issues
  • Research of the causes of the issue
  • Searching for the solution and resolving the issues
  • Providing a report on the work performed:
  • - diagnostics
    - measures have been taken to troubleshoot the issue
    - preventive measures have been taken to avoid the issue in the future
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one-time
fee of $20.00
Basic
Server Setup
Free for Natcoweb Hosting Clients
  • Pre-installation of the server software using our standardized template for LAMP
  • For non-standard requests, the cost of preparing the environment is charged at the rate of $ 40 / hour.
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Level 3
Server Administration Packages
$20.00/mo
one server

Starter Plan
  • Monitoring of basic services availability
  • Sending notifications to a client when an alert is activated
  • 1 hour of server administration
  • The cost of extra time : $40.00/ hour
  • Maximum response time : 30 minutes
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$40.00/mo
one server

Basic Plan
  • Monitoring of basic services availability
  • Taking measures to recover services availability in emergency situations, sending notifications to a client
  • 2 hours of server administration
  • The cost of extra time: $40.00/ hour
  • Maximum response time: 30 minutes
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$80.00/mo
one server

Advanced Plan
  • Monitoring of basic services availability
  • Sending notifications to a client when an alert is activated
  • 3 hours of server administration
  • The cost of extra time : $40.00/ hour
  • Maximum response time : 30 minutes
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$200.00/mo
one server

Professional Plan
  • Tracking relevance of OS components, regular application updates
  • Advanced system monitoring, taking preventive measures if the alert is activated
  • Monitoring availability of basic services
  • Taking measures to recover services availability in emergency situations, sending notifications to a client
  • 5 hours of server administration
  • The cost of extra time : $40.00/ hour
  • Maximum response time : 10 minutes
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Any questions?
Jabber: support@natcoweb.com
E-mail: sysadm@natcoweb.com